Frequently Asked Questions

Where is your shop located?


562A Balestier Road, Singapore 329878




What is your opening hours?


10am to 7pm daily, inclusive of weekends and public holidays.




I wish to purchase the items but I only need them on a later date. Possible?


Yes for sure! We will hold non-promotional items for up to 1 year upon full payment. We have cases of home owners purchasing even before they get their new keys.




Do you provide installation?


Yes! We have our own team of local plumbers ready to provide installation and repair plumbing services. Their earliest availabilty can be on the day itself and have minimum of 30 years experience.




Do you have any exchange or refund policies?


Yes, we do offer exchange for change of mind within 14 days of delivery provided that item is in sellable condition. The only exception is for items that are specially customised/ ordered. However, we strictly do not accept refunds.